Challenge:

Experienced business owners were challenged in their ability to lead the business more effectively and motivate their team to drive performance.

Situation:

A small, successful business started to suffer from the mediocre performance of their most recent employees. The founders had limited leadership experience.
Reluctant to invest in a general training programme, they sought a solution which was tailored around their own business context and personal development requirements.
We explored their needs and designed a development programme which was comprised of specific online learning modules, accompanied by targeted online coaching modules which enabled them to develop their leadership competencies and style.

Result:

The process allowed the owners to define and determine the higher purpose of their business. Equipped with this compelling vision they were able to communicate effectively, resulting in a more motivated, engaged team, performing at a far higher level. The company atmosphere improved significantly, resulting in tangibly better client service.

“We knew we were ‘missing a trick’ in the way we were leading our business. Con-TACT supported us while we crystallised our thinking and externalised our own passion, communicating this to our team. This created a strong alignment and boosted the team’s motivation which helped us and our clients extremely well.”