This book delivers new IMD insights on an emerging challenge – how to deal with overwhelming complexity. Global organizations face a complex decision-making environment. On one hand, diversity of cultures, customers, competitors and regulations create complexity. On the other, competitive pressures cause in growing countries to extract more synergies across products and regions. In such a climate, a new way of thinking, acting, and organizing is needed beyond the familiar control mindset. Drawing together insights from across the expert faculty, this book presents IMD’s framework on how to understand complexity and its four key drivers (diversity; interdependence; ambiguity and...