Compassion: a foundation for open and honest feedback

Posted by on Jul 12, 2017 in Communication, Effective feedback, Leadership | 0 comments

The risk, that the wrong kind of empathy prevents leaders from giving effective feedback! In recent months I had several coaching clients who presented similar issues around giving open and honest feedback to low performers in the team. And they all had one thing in common: their belief that giving honest feedback to their direct report would be very painful for that person and rather demotivate them, hence, achieving the opposite of what the original intention was. All of them were highly empathetic and really concerned about the well-being of their people. The interesting aspect was that the empathy driving them connected with the...


Know your WHY! – Part 2

Posted by on Jun 2, 2017 in Leadership, Personal development, Self management | 0 comments

It is a key element in leadership effectiveness. In the first part of this blog I outlined the WHY, our purpose in life, and explained why I believe it is important for you to know and talk about it. In this second part, I will write about how you can get clarity about your WHY, and I will provide some recommendations of books which I found extremely helpful for an exploration and journey to my WHY.   What is NOT a purpose in life in this context? Before diving into some tips on how you can explore or revisit what your purpose in life is, I...


Know your WHY! – Part 1

Posted by on May 26, 2017 in Leadership, Personal development, Self management | 0 comments

It is a key element in leadership effectiveness I have split this blog in two parts. In this first part, I will write about what I mean with the WHY and explain why I believe it is important to know about it and to talk about it. In the second part (next week), I will write how you can get clarity about your particular WHY. So what do I mean with the WHY? In the most simplistic way it is our answer to the question: why do you really get up in the morning? Or: why are you here? Because what we are here...


Check-in: the ritual to increase engagement and focus in meetings

Posted by on Feb 3, 2017 in Communication, Effective meetings, Online meetings | 0 comments

Clients regularly tell us that they have unsatisfactory meetings where the participants are not really engaged. No matter whether a meeting is face-to-face or virtual via phone or video, you need the engagement of participants to make it effective. Therefore, let’s focus on how you can boost that engagement and create focus for your meetings. The magic word is: “check-in”. If this sounds like boarding a plane, that’s indeed not a bad metaphor. At the start of every meeting the host makes a quick round of all participants, checking in with questions like these: How are you today? (How...


Review VLD-Café session #7

Posted by on Jan 17, 2017 in Cross-cultural, Personal development, Virtual Leadership, Virtual Teams, VLD-Cafe | 0 comments

Overcoming intercultural challenges when leading virtual teams … … was this months subject for the VLD-Café. In a lively discussion our diverse group of visitors came up with these fundamental challenges and ideas around the subject: the style of leadership the style and methods of communication building and maintaining a solid and trusting relationship connotations of words in languages which are not mother tongue dealing with conflicts virtually The effects of cultural differences can be amplified because most non-verbal communication is absent. This is important if the going gets tough.     Important aspects Throughout the café session we exchanged...


Technology: does it help or hinder your virtual team?

Posted by on Jan 6, 2017 in Managing complexity, Online meetings, Virtual Leadership, Virtual Teams | 0 comments

Two factors you should consider when choosing the technologies to use Many discussions with leaders of virtual teams sooner or later lead to the question whether the importance of technology and its role in virtual collaboration is over- or under-estimated. From my personal experience and conversations with highly effective virtual leaders the answer is: it depends. It depends on whether or not the appropriate technology is used for the tasks the virtual team has to complete. In virtual collaboration technology is a ‘conditio sine qua non’: if it doesn’t work you are stuck. However, assuming technology is available and does work,...